If you do not agree to this policy, please do not use the PTC software and do not register as a PTC user.
1. Personal and Non-Personal information we may collect
In the PTC software, Cartamundi collects both personal and non-personal information.
Personal information is the type of information that specifically identifies you personally and/or can be used alone to contact you online or offline, such as your full name, physical address, email address, telephone number, photograph, precise geolocation information and credit card information.
Non-Personal information is information that does not identify you and cannot be used to contact you personally, including information about you such as your date of birth, age, ZIP code, non-precise geolocation information (e.g., your city), and gender, as well as information about your mobile device, such as your unique device ID or other persistent identifiers and their hardware/software/firmware. Non-personal Information also includes "Usage Data", which is anonymous data such as the actions you take within the PTC software, the date and time of your use, your game progress, play time, score and achievements.
2. When and how do we collect information
If you choose to open an account to enter the PTC community and use the PTC software, if you register for a PTC contest or in any other way take steps that require the submission of personal information not already known to us through the PTC software such as your name, email adress, physical adress, e.a. You will be presented with the opportunity to explicitly opt-in and knowingly transmit this personal data to us.
If you choose to use the PTC software and link your PTC account to a third-party social network such as Facebook, we may collect Personal Information and Non-personal Information from your profile on such third-party social networks, such as your name, username, photograph, gender and date of birth.
If you choose to make use of any public forum, comment section, or chat function, we may collect any Personal Information you may disclose through such means.
If you choose to submit your Personal Information to us for any other reason in any other form, we will collect such Personal Information and use it for the purposes for which you submitted it.
We will not collect any Personal Information from you simply by virtue of you installing the PTC software. We only collect it if you choose to submit it to us. We do, however, collect Non-personal Information including Usage Data, whenever you use our PTC software. Such Non-personal Information is not combined with Personal Information unless you choose to submit Personal Information to us.
2. How we use your information
Cartamundi uses your information to fulfill your specific requests and provide you with the services, functionalities and (virtual) goods you have requested within our PTC gaming environment.
The personal information you provide to us will allow us to provide and maintain your personal user account and to communicate directly with you for support or maintenance reasons and to inform you about new gaming features and possibilities as our PTC gaming environment evolves.
With the exception of in-game advertising, no non-PTC marketing materials or communication will be sent to you unless you specifically opt-in to the offer of receiving such materials.
When subscribing to sponsored PTC tournaments, your personal information may be used by the sponsoring (3rd) party to communicate with you directly (e.g. to be able to collect rewards or a prize). In such a case, prior to entering the tournament, you will be presented with the ability to specifically agree and opt-in to such communication as a prerequisite to participating in the tournament.
We may use non-personal information for commercial or non-commercial, administrative, analytical, research, optimization, security and other purposes.
In general, Cartamundi uses personal and non-personal information, both individually and combined together, to better enhance your user experience, improve our products and services, understand the behavior and preferences of our customers, to troubleshoot technical problems, to serve advertising, for authentication purposes, to enforce our EULA, to ensure proper functioning of our products and services as well as to help improve them. In addition, we combine non-personal information with personal information, such as an email address, for purposes including providing excellent customer service, administering loyalty programs and tailoring our communications, offerings and game play experience to you.
3. With whom may we share your information
Cartamundi will not share your personal information with any 3rd parties unless you specifically allow us to.
We may however release your information as permitted by law, such as to comply with a subpoena, or when we believe that release is appropriate to comply with the law, investigate fraud, respond to a government request, enforce or apply our rights or protect the rights, property, or safety of us or our users, or others. This includes exchanging information with other companies and organizations for fraud protection.
Cartamundi may share aggregate non-personal information with advertisers, publishers, business partners, sponsors, and other third parties.
4. Access to personal information and right to be forgotten
If your personal information changes or if you no longer desire our service, you may correct, update or delete inaccuracies by making a change within your account or by contacting us at firstname.lastname@example.org.
We will retain your information for as long as your account is active or as needed to provide you with our PTC services. When you no longer desire our service, your account can be deleted from within the PTC software. This will result in us permanently destroying all personal information about you in the PTC gaming environment.
Cartamundi takes reasonable measures to protect your information from unauthorized access or against loss, misuse or alteration by third parties.
Although we make good faith efforts to store the information collected on the PTC gaming environment in a secure operating environment that is not available to the public, we cannot guarantee the absolute security of that information during its transmission or its storage on our systems. Further, while we attempt to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent third-party "hackers" from illegally obtaining access to this information. We do not warrant or represent that your information will be protected against, loss, misuse, or alteration by third parties. No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security.
6. Contact information